FAQ
Event Logistics
What time does it begin & end?
Registration is from 09:30. The conference will end at 16:00 approx. and the evening entertainment will end at 00:00.
Where will we be staying?
If you are eligible for accommodation, details of accommodation will be available via the app. There is an option for accommodation on Wednesday, but this is only applicable for those making long journeys (3 hours or more) and must be approved by your line manager.
Where will I park my car?
Depending on your hotel, there may be limited parking. Where possible we advise you to avail of the transport options being provided. Parking is available at the RDS.
I am taking the train. Will my bag be delivered to my hotel?
Yes, for those staying in a hotel, bags can be left on a coach at the train station and your luggage will be transferred to your assigned hotel.
How do I find my assigned hotel?
You will choose your hotel when you register on the app, you can check the details on your confirmation email which will have come from HILconference25@heineken.ie .
How do I get between locations for the day and evening?
Once at the venue everything will be within walking distance. The MC’s will communicate logistics during the conference, and you will receive push notifications with guidance throughout the day itself.
Is there a dress code?
The dress for day and evening is smart casual.
Is there a cloakroom on site?
A cloakroom will be provided at the registration desk. If you are not eligible for overnight accommodation, a designated area with changing facilities will be available in the Herbert Park Hotel
Registration
Arrival on the day – how to register?
On arrival at the RDS members of the conference team will assist you with registration. For those taking conference arranged transport to Dublin pre-registration will be available on board.
Travel by Train from Cork to Dublin
What time do I need to be at the station?
A HEINEKEN chartered train departs Kent Station in Cork at 06:40. Please be at your chosen station no later than 15 minutes before departure. This train will depart Mallow at 07:00, Limerick Junction at 07:35, & Portlaoise 08:26.
What do I do at the station?
At Cork, please look out for the conference team who will assist you with boarding. At other stations between Cork and Dublin, please proceed to the platform and wait for the train to arrive. The conference team will assist you as you are boarding the train.
What happens when I arrive in Dublin?
Please follow the HEINEKEN Conference team who will direct you to a bus to transfer you to the RDS. Please note, you will go directly to the Conference and will check in to the hotel once the conference finishes for the day. Your luggage will be transferred to your hotel separately.
What about my return journey?
Seats have been reserved on the 10:00 and 11:00 scheduled train from Dublin to Cork on Friday morning. If you travel on a different train, you will have to purchase a separate ticket.
What time do I need to be at the station?
The train departs Galway at 07:30. This will be the scheduled Galway to Dublin train, and we have booked a carriage which will be clearly marked HEINEKEN. Please be at your chosen station no later than 15 minutes before departure.
Travel by Bus from Galway to Dublin
When does the bus depart?
The bus departs Galway city centre at 07:00. More details will be shared on this.
What happens when I arrive in Dublin?
You will be dropped directly at the RDS. Your luggage will be transferred to your hotel separately.
What about my return journey?
A bus will depart your hotel for Galway at 10:00am on Friday morning.
Meals
What meals will be provided?
Breakfast bags will be available on board the train from Cork and Galway. Lunch will be available during the day and there will be plenty of food options for the evening which will be casual dining. For guests going directly to the RDS breakfast will be served from 09:30 to 10:30.
What if I have a dietary requirement?
Please include information about your dietary requirements when you complete your online registration. We will not be able to honour your requests if they are not included in your registration. Dedicated area which could be called out by MC’s.
Other
Who should I contact with further questions?
Please contact us by email at HILconference25@heineken.ie with any additional questions you may have.